TESTIMONIALS

We understand that booking a vacation is important and we want to assure you we offer the best service.  Please read the testimonials below and we are more than happy to put you in touch with clients that can provide you with more information regarding Bespoke Journeys.

"Easy to work with and very thorough. "

Excellent! Mandy planned our holiday to Bonaire and everything was great. She arranged our accommodations, excursions and even our dinner reservations. Easy to work with and very thorough. I highly recommend her and look forward to her planning other trips for us.

Jennifer

"Huge thanks to Mandy for making a disruptive situation into an easy solution."


On a recent diving trip to Bonaire, Mandy helped us out big time on our return home to the USA when our flight got delayed and there was no way to make our connection. She was able to get us straight on a later connecting flight with no issue so we could still make it home that night. Huge thanks to Mandy for making a disruptive situation into an easy solution.


Mark

"I will use her in ALL future travel! What a pleasant experience! I highly recommend her services!"

Traveling these days is so stressful - booking flights and hoping the plane takes off as promised - and add also all the uncertainly of Covid regulations. Last night I spent hours trying to arrange travel to Arizona. So close to completion, then an invalid screen. By midnight, the best I could arrange was a 30 hour duration between BON to PHX. Night in Miami necessary, an added expense. Tickets ranged $760 - $3600! Today I was fortunate to meet Mandy Buttenshaw. When I discovered she is a Travel Agent/Manager, in passing I shared my experience from the night before. She said “Let me take a look for you.” Good luck! Waste of time (I thought) and frustration with all the back and forth between screens.

She contacted me within 20 minutes that she found better flights for me! I depart in the afternoon and arrive late that evening into PHX - while saving $400 in airfare and $200 in hotel! I was shocked! How??? She explained with over 30 years experience in the travel industry, she can access all the airline websites to get the best travel arrangements and deals! Sites unavailable to us, the average consumer, are available to her as a Travel Agent/Manager.

I will use her in ALL future travel! What a pleasant experience! I highly recommend her services!


Leslie

"It was so easy to book with you."

We had the best Bonaire dive trip! Everything was as you said it would be, and it was so easy to book with you.  Until next time.

Jill.S

"I never understood the value of using a travel agent until yesterday."

I never understood the value of using a travel agent until yesterday.  I had the opportunity to extend a trip by a week, but when I checked the airline’s website, no possible return flight change options showed up.  Mandy was able to quickly get online and rattle off three different options without a moment’s hesitation.  Then she helped me call and talk to the airline agent to quickly make a suitable change for an extremely low cost.

Pam

"We'd never used a travel agent before, I should of used one from the get go!"

Warm thank you, for all your work on putting our honeymoon together. I'm not sure if you remember me mentioning when we first talked, that we'd never used a travel agent before and now I have I should of used one from the get go! Now that all has finally calmed down, we wanted to send you a quick note to say a huge, warm thank you, for all your work on putting our honeymoon together.

Matthew & Lisa

"1st Time Cruising!"

My wife and I just concluded a 5-day Bahamas cruise out of Miami on the Norwegian Sky booked through Mandy. It was my first cruise in 30 years and my wife's first cruise ever. We had a great trip and an awesome experience. Mandy was very patient and super responsive with all of our questions leading up to departure, and NCL was just great! We are already discussing where to cruise next!

Charles & Suzanne

 

"Peace of mind is what you get when you have Mandy looking after you when you travel."

Travel agents rock. Why? This year, my group of 8 booked a cruise to celebrate 2 birthdays and an anniversary. Mandy worked with the Cruises’ Group Coordinator to set up a special lunch for our group, complete with a wonderful chocolate birthday cake. Another day, She arranged a special cocktail party with shrimp cocktail and Manhattans. At the end of the cruise, when a hurricane was bearing down on Boston where we were due to get off the ship, she was in regular communication with everyone to make sure we could all get home and even set up reservations at the airport hotel for some of our group. 

 

Peace of mind is what you get when you have Mandy looking after you when you travel. She is a true professional travel agent who can do it all for you, your group, and all tour travel details. 

 

The Nancys